If you don't remind your customers that you are
still in business they may forget. Repeat customers
are the lifeblood of any business. Below are three
effective strategies you can use to remind your
customers that you are still in business and get
them to buy over and over again.

1. Ask your customers to subscribe to your free
publication. It could be a print newsletter, e-zine,
newspaper, journal etc. You could send out the
publication weekly, monthly, bi-monthly, etc. The
articles in the publication should be informative
and helpful to your readers. You can increase
repeat purchases by including advertisements of
new products and services that you offer.

2. Ask customers to sign-up to an e-mail update
that tells them when you have made changes to
your web site. Whenever you update your web
site send them an e-mail to remind them to visit
again. If you're using this strategy it's important
to update your web site often. Add new content
that would be of interest to your customers. You
could also add free stuff to your web site like
software, online utilities, ebooks etc.

3. Follow-up with your customers. You could
follow-up by e-mail, direct mail or by telephone.
It's always important to get their permission to
follow-up ahead of time. You could contact
them and ask them if they were happy with their
purchase. Send them online or offline greeting
cards on holidays and birthdays. You could also
follow-up with a free gift letting them know you
appreciate their business. You can get repeat
business from them if you include another product
offer or back end product with each follow-up.

In conclusion, any of the three strategies above
will increase the number of repeat purchases from
your current customers. You can increase their
effectiveness by combining all of them into your
marketing campaign.



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