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    Reward Your Customers
    Author: lupert
    Website: http://www.lupert.com
    Added: Tue, 23 Jan 2007 00:45:41 -0600
    Category: Sales and Marketing
    Printable version | Email | Bookmark



    The formula for success for any business is to get your
    customers to make repeat purchases. There are a number
    of factors involved for getting repeat customers: pricing,
    quality of products and services, excellent customer
    service etc. One of the best ways is to reward your
    customers for their repeat purchases. Here are three
    effective customer reward programs you could implement:


    Number Of Purchases

    This program is based on the number of purchases made
    by any customer. You could give away a free product or
    service to any customer that makes ten or more purchases.
    To make the program more effective you could require a
    set time period that all ten purchases must be made by.



    Dollar Amount

    You can require a certain dollar amount be spent before
    the customer receives a reward. Tell customers if they
    spend over $50 in one month at your web site they get a
    50% discount on their next purchase. You could also just
    reward one customer who spends the most every month
    with a bigger reward like a vacation.


    Points System

    Reward customers a point for every one-dollar they spend.
    Lets say customers can get a free computer for 300 points.
    That means customers will spend $300 dollars on your
    products and services to get enough points to get the free
    computer. To push slower selling products or services just
    offer more points per dollar spent for those particular items.


    The kind of rewards you give should depend on what your
    business can afford. Cheaper rewards could be gift
    certificates, coupons, clothes, or movie passes. Expensive
    rewards could be jewelry, vacations, bed and breakfast
    gift certificates, electronics or computer equipment.


    You may want to invest in a good database program to
    keep track of your rewards program. I also recommend
    contacting a legal professional for advice, set-up and the
    structure of your rewards program. I hope these ideas I've
    given you help make your business more successful.



    View all lupert's articles

    About the Author:
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